If you’re in Manchester, Stockport or anywhere in the Northwest, our domiciliary care services can provide the support you need to help you stay in the comfort of your own home.
We provide practical, high quality home care for the elderly and for people with disabilities. Our standard of care was rated ‘good’ by the Quality Care Commission (CQC). View our CQC Report
We work with each person to help them develop a Person Centred Plan. We work with the person’s wider circle, their families, friends, advocates and other professionals to ensure the plan truly reflects their needs and preferences. The plan is outcomes focused and includes details of all areas of support required to meet each person’s individual needs, wishes and aspirations. We ensure support/care plans are reviewed regularly so that they continue to be appropriate and effective. The Plan will be monitored to ensure that individual goals are being met and new goals set to ensure people are assisted to reach their potential.
Our home nursing and care services include:
• Help with going to bed
• Washing and dressing
• Medication assistance
• Cooking meals
• Light household duties, such as cleaning and laundry
• Shopping for food and small general household items
• Accompanied visits to appointments and social outings
• Night sitting / sleepover service
• General companionship
Visits can be as short as half an hour, or as long as you need. We also offer 24 hour live-in care.
In order to maintain our standards of excellence, each Client’s complete satisfaction is paramount. We carry out an initial personal assessment in the Client’s own home in order to determine each person’s individual circumstances and requirements. This includes a Manual Handling and Environmental assessment.Then we complete a full risk assessment of your home and record all of this information in your Care or Support Plan. At the same time we discuss our Terms of Business and fully inclusive charges, together with the various methods of payment. Once completed we ensure that we select only the most suitable candidate for each particular assignment. We regularly monitor the standard of service we offer, encouraging feedback of complements, complaints or constructive criticism.
Most specialist needs can be catered for, whether of a physical or mental nature by staff with the appropriate knowledge and expertise. We ensure that every member of our Home Care Worker team is as reliable and dependable as possible. We will endeavour to send the same person/people whenever possible – we only replace Care Workers where legitimate circumstances arise that necessitate it and are beyond our control.
We pride ourselves on providing continuity of care and our carers build strong relationships with their clients that are often formed for years.
As an Agency registered with the Care Quality Commission (CQC), and a member of the UKHCA we not only follow the guidelines set out in the Regulations, but also act in the spirit of best practice for the benefit of all concerned. All staff undergo a thorough application process, we guarantee our Nurses and Carers are fully compliant and ready to work without delay. We take pride in delivering the best standards of care ensuring each Service User receives the care they deserve.
More and more Local Authorities are offering their Service Users a Direct Payment, Personal or Individual Budget which can give you much more say in how you spend your care funds. We are able to support individuals on Direct Payments, If you would like more advice on how to obtain direct payments, you can contact the direct payments department at your local Social Services, or if you have an existing social worker they will be able to give you more information.
Services are tailored to your needs and wishes. Whatever type of domiciliary care you’re looking for, our Manchester/Stockport team can help you stay in your own home.
For further details please contact us on; 0161 2228 445.